Both Legs Shown in Callback Billing Records

April 13, 2024
Both Legs Shown in Callback Billing Records
We have changed our billing system to show you both legs of a callback.  A callback is when you use the EasyRinger service to make an outgoing call.  To summarize, when you instruct the EasyRinger service to call a number, the service will first call your destination number, then, when you pick up, will dial the number you want to call and connect the two.

As a result, there are two legs of the call:  one from the service to you and the other from the service to the party you wish to call.  Previously, the EasyRinger billing system rolled these two legs into a single billing record.  Now, you will be able to see both and the status will show "callback" so that you can easily associate the two together.  This way, you'll be able to see the charge for both legs of the call.
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